Slideshow Summary of Reports & GridFAST
CIISR Resources
This research report aims to identify gaps and opportunities to improve EVSE energization timelines and experiences for two small commercial segments: businesses with small fleets and multi-family housing (MFH) properties. These customers often lack resources and dedicated utility support.
The research highlights both customer-focused and technical challenges, forming the basis for a roadmap to streamline EVSE energization and benefit customers, utilities, and the broader public.
As EV adoption rises, utilities face growing demand for charging infrastructure, often resulting in service request backlogs and delays. Smaller customers—like those in multi-family housing or with small fleets—may struggle with complex utility processes due to limited resources or experience.
To address these challenges, streamlined connection processes and better customer support are needed. This roadmap outlines 44 solution ideas to help utilities speed up service connections and ensure equitable access to EV charging for all.
GridFAST is a cross‑industry, interactive platform that links EV‑charging customers with the appropriate utility contacts for their installation projects and provides a secure data‑exchange channel. By flagging missing information before utilities review submissions, GridFAST streamlines data processing, simplifies multi‑utility coordination, and is free for EV customers.
EV‑charging customers: more details here
Utilities: additional information here
Full GridFAST tool and project overview: learn more here
Central Texas Clean Cities proudly partners on this EPRI‑led effort alongside seven other Clean Cities coalitions: Arkansas, East Bay, Nebraska, North Dakota, Piedmont & Coastal North Carolina, Vermont, and Wisconsin.